Please read our policies below

Policies and Disclaimers

Last Updated: 9/13/2025

All Florida Auto Tags & Titles (“we,” “our,” “us”) is a private, courier-based service provider assisting customers with Florida title and registration transactions. We are not affiliated with the Florida Department of Highway Safety and Motor Vehicles (DMV) or any government agency. All services are processed exclusively through mail, UPS, or FedEx. We do not operate as a walk-in office.

By engaging our services, you acknowledge and agree to the following policies and disclaimers:

Document & Signature Requirements

Notarization: Only forms that include a notary section require notarization. These will be coordinated directly with the dealership.

  • Power of Attorney: Accepted with valid identification from the acting agent.

  • Authorized Signers: Anyone listed on the title must sign with a valid U.S.-issued ID or passport. For business transactions, corporate papers listing the authorized signer are required. If the signer is not listed, a corporate authorization letter from a listed agent must be provided.

  • Originals vs. Copies: Titles and signed forms (e.g., odometer disclosure, 82040, 82042) must be original. Copies are acceptable for bills of sale, IDs, and insurance.

Submission of Documents

  • Delivery Method: Most paperwork must be mailed to our office. Select documents such as ID, bill of sale, or proof of insurance may be accepted in PDF via email if omitted from the original package.

  • Name & Address Consistency: Names must match the official ID. Discrepancies require an affidavit of correction. Legal name changes must first be updated on the ID. Address differences are acceptable if clear mailing instructions are provided.

Shipping Policies

  • Carriers: We accept FedEx, UPS, and USPS.

  • Signature Requirements: We discourage Signature-Required delivery to avoid delays. Our office has a secure drop-box for safe receipt.

  • Costs: Shipping is covered by dealerships. Private customer labels are included in quoted prices.

  • Undeliverable Packages: Returned packages will be re-shipped once a new label is provided by the dealership or customer.

  • Mail Cut-Off: Mail received by 1:00 PM is considered same-day.

  • Tracking: Tracking numbers are available if requested. Labels supplied by dealerships usually include tracking.

Service Scope & Limitations

  • We provide duplicate/lost titles, rebuilt titles (not salvage), out-of-state transfers, lien additions, vehicle registrations, and select fleet/commercial services (not apportioned plates).

  • We may assist with disabled placards if the correct application is provided.

  • We cannot process:

    • Imported vehicle transactions

    • Salvage titles

    • Transactions purchased through Florida dealerships (dealerships must process directly)

    • Death-related procedures

Payments & Fees

  • Accepted Payments: Checks and credit/debit cards for service fees. Taxes must be paid by business check or money order payable to Indian River County Tax Collector. Personal checks are not accepted for taxes.

  • Payment Timing: Full payment is due upfront. Over/underpayments will be reconciled by refund check or emailed invoice.

  • Non-Refundable Fees: Once a transaction is processed by the DMV, it cannot be refunded.

  • Cancellation Policy: If processing has not begun, documents may be returned subject to a $40 cancellation fee.

  • Refunds: Issued by check (or credit upon request) if cancellation occurs before DMV submission. Service fees are non-refundable after processing.

  • Chargebacks/Bounced Checks: Returned checks must be repaid plus a $12 fee.

Turnaround Times & Liability

  • Processing Time: Average 2–5 business days, subject to holidays, DMV, or mail delays. Times are estimates only.

  • No Guarantees: We disclaim liability for delays caused by the DMV, USPS, carriers, or customer errors.

  • DMV Errors: We will work with the DMV to resolve errors but are not responsible for DMV mistakes.

  • Late Fees: Customers are responsible for any state-imposed late fees (e.g., Florida’s $20 title late fee if not processed within 30 days).

Quotes & Pricing

  • Quotes are valid for 30 days.

  • Fees may change due to updated state charges or client-requested changes. Any balance due must be paid before documents are released.

  • Quotes are estimates only and may differ from final charges.

  • Correction/Reprocessing Fees may apply for client errors.

Dispute Resolution & Governing Law

  • We encourage open communication and mediation before legal action.

  • Governing law is the State of Florida. Venue for disputes will be Indian River County.

Force Majeure

We are not liable for delays or failures caused by events outside our control (e.g., weather, strikes, outages). Customers will be notified promptly of such disruptions.

Privacy & Data Handling

  • Information Collected: Driver’s licenses, corporate records, trust documents, addresses, insurance papers. We do not collect Social Security numbers.

  • Retention: Records may be kept for up to 5 years.

  • Storage/Disposal: Sensitive documents are securely shredded after use.

  • Third Parties: Information is shared only with the DMV as required.

  • Deletion Requests: Honored where legally permissible.

Customer Acknowledgments

By using our services, you agree that:

  • You have reviewed and confirmed the accuracy of all submitted documents.

  • You are responsible for late fees or taxes caused by missing or delayed paperwork.

  • You understand we are a private service provider, not the DMV.

  • All timelines, pricing, and services are subject to change based on state law and regulations.

  • Services are conducted strictly by mail or courier; please do not visit our office in person.